Help desk software pricing
We track 5 help desk tools. 3 have a free plan. For 10 seats, the lowest per-seat cost is Zoho Desk Express at $70 a month. The median cheapest per-seat price is $19 per seat per month.
- Tools tracked
- 5
- With a free plan
- 3
- Lowest seat price
- $7
- Last checked
- October 24, 2026
Help desk price comparison
| Tool | Starting price | Free plan | 10 seats / month | Checked |
|---|---|---|---|---|
| Freshdesk | From $19/agent/mo | Yes | $190 | |
| Intercom | From $19/seat/mo | No | $290 | |
| Jira Service Management | From $21.50/agent/mo | Yes | $215 | |
| Zendesk | From $19/agent/mo | No | $190 | |
| Zoho Desk | From $7/user/mo | Yes | $70 |
Free help desk software
- Freshdesk — Free
- Jira Service Management — Free: Up to 3 agents
- Zoho Desk — Free: 3 users
Cheapest help desk software for a team of 10
Ranked by the cheapest per-seat plan’s monthly cost for 10 seats, using annual-billing rates where the page lists them. Tools priced per account or by usage are not ranked.
- 1.Zoho Desk Express$70/mo
- 2.Freshdesk Growth$190/mo
- 3.Zendesk Support Team$190/mo
- 4.Jira Service Management Standard$215/mo
- 5.Intercom Essential$290/mo
Help desk pricing FAQ
How much does help desk software cost?
We track 5 help desk tools. 3 have a free plan. For 10 seats, the lowest per-seat cost is Zoho Desk Express at $70 a month. The median cheapest per-seat price is $19 per seat per month.
Is there free help desk software?
Yes. Freshdesk, Jira Service Management, Zoho Desk have a free plan on the official pricing page. Free plans have limits; each tool page lists them.
What is the cheapest help desk software for a small team?
At 10 seats, Zoho Desk Express ($70/month), Freshdesk Growth ($190/month), Zendesk Support Team ($190/month) cost the least among per-seat plans we track. Tools priced per account or by usage are not ranked here.